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TeaLeaf manages the online customer experience
Computerworld Australia, Australia - 5 hours ago
... Service desk staff could use the software to better address an inquiry to the call center or help desk regarding online problems. ...

Streamline software inventory management with OCSNG
NewsForge - 8 hours ago
... NG has all the features that I look for in an inventory management software. ... GLPI, an GPLed help desk management system, integrates with OCS Inventory NG.

About The Medical Center of Central Georgia
CRMAdvocate (press release), IN - 11 hours ago
... is a developer of web-based service desk automation software serving the ... a comprehensive range of capabilities to significantly improve help desk and customer ...

Control from afar
CMPnetAsia, Singapore - 12 hours ago
... against viruses, and still offers the look and feel of fat client software. ... from Iron Mountain, along with the company's own on-demand help desk service. ...

RightAnswers Enables Efficient Self-Service Solutions for Higher ...
TMCnet - 12 hours ago
... and RightAnswers-provided content; provide analytics reporting ensure effectiveness of the solution; and integrate seamlessly with existing help desk software. ...
RightAnswers Launches Self-Service Solution for Universities ... Business Wire (press release)
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RightAnswers Enables Efficient Self-Service Solutions for Higher ...
TMCnet - May 31, 2006
... and RightAnswers-provided content; provide analytics reporting ensure effectiveness of the solution; and integrate seamlessly with existing help desk software. ...

FastPass lets users reset their own passwords
Techworld.com, UK - 12 hours ago
By Bryan Betts, Techworld. Users can now replace lost Windows passwords themselves without bothering the helpdesk, according to Danish software house FastPass. ...

Online Casino Payment Processor Shows Growth
Online Casino News, CT - May 31, 2006
... Europe-wide expansion plans last week which will see the launch of local language sites and Euro payment options as well as a 24-hour helpdesk facility in a ...

Serena Software Delivers New Change Governance Professional ...
Business Wire (press release), CA - 15 hours ago
SAN MATEO, Calif.--(BUSINESS WIRE)--May 31, 2006--Serena Software, Inc., the ... such as problem management, change and configuration management and help desk. ...

The Medical Center of Central Georgia Centralizes IT Help Desk and ...
Business Wire (press release), CA - 15 hours ago
... mid-market provider of 100% web-based service desk automation software, today announced ... In addition to its help desk, MCCG is using FootPrints to manage all IT ...
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