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MIR3 Named Partner in Microsoft System Center Alliance
MarketWatch - 10 hours ago
Purpose built SOA applications for Microsoft Systems Center Operations Manager (SCOM), OpsMgr 2007, SCVMM 2007, ITSM helpdesk or Configuration Manager 2007, ...

Bobsguide (press release)

Alphatax Dublin User Conference unveils new software features
Bobsguide (press release), UK - 13 hours ago
A new segment on Help Desk issues encountered during the year was also presented to over 50 users attending the event. Business Manager for Ireland, ...

Your Personal PC Coach
PC World Canada, Canada - 13 hours ago
Yet, according to some help desk users, it seems to be an almost forgotten skill. But when asked what the most impressive aspect of using the newly ...

Earn More with Security Software Advisor (SSA)Program
CRN, NY - 14 hours ago
The newly designed Microsoft Forefront Expert Desk will help you cross sell and up sell Forefront: • Email SSA Forefront Expert Help Desk- ...

Service Providers Compete on Technology - Why Not Support?
CRM Buyer - 17 hours ago
... are going to account for the inevitable increase in customer support costs wrought by both increased and longer phone calls to their help desk agents. ...

Tatara Systems Enhances Customer Service With Soffront CRM
MarketWatch - 17 hours ago
A CRM pioneer since 1992, Soffront spans the enterprise with integrated CRM: sales, marketing, customer service, knowledge base, help desk, ...

BAA signs Carillion for network services
Computing, UK - 19 hours ago
The four-year agreement will cover all seven BAA airports across the UK and will include a 24-hour helpdesk service. “We selected Carillion IT Services due ...
BAA flies in Carillion for networking Computer Business Review
all 2 news articles

Defining your help desk process
CM Crossroads (press release), CA - 21 hours ago
Bob Aiello is the Editor-in-Chief for CM Crossroads and an independent consultant specializing in Software Process Improvement including Software ...
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