http://www.ithelpdesksoftwarereviews.com/blog Tue, 06 Jan 2009 05:50:41 +0000 http://backend.userland.com/rss092 en Siemens Taps CCSS to Monitor Outsourced i OS EnvironmentIT Jungle, NY - 29 minutes agoQSM and QMM integrates directly with Siemen's Remedy help desk software, and were adapted to work with two (largely manual) monitoring systems that Siemens ... http://news.google.com/news/url?sa=T&ct=us/2-0&fd=R&url=http://www.itjungle.com/fhs/fhs010609-story09.html&cid=0&ei=E_hiSbnIOaDM8ASj7rScBA&usg=AFQjCNFnh3jw_UFyK1_nkXsVL8Eg2N9c1w Iron Mountain adds online Mac backupSearch Storage - 7 hours agoIn other Mac storage news, ATTO Inc. announced that its iSCSI software initiator for Mac OS X servers, Xtend SAN, has new features, including HeaderDigest ... http://news.google.com/news/url?sa=T&ct=us/2-0&fd=R&url=http://storage.blogs.techtarget.com/2009/01/05/iron-mountain-adds-online-mac-backup/&cid=1287231962&ei=E_hiSey7B5nU9QTAofmgBA&usg=AFQjCNGgVW5_p1f5rIKb78B-wf9dHrQ49Q Training Helpdesk Team Leader(Perm) -Start the new yr in a new role!iTWire, Australia - 8 hours agoYou will also provide helpdesk support requring immediate resolution to queries and any other outstanding issues To submit your application, ... http://news.google.com/news/url?sa=T&ct=us/0-0&fd=R&url=http://www.itwire.com/jobswire/search/describe/71707&cid=0&ei=EvhiSbjcEY3I9AT3lYicBA&usg=AFQjCNHXzn6gHs-mvg7mP2ea1Ke_9VBmcg Numara Software Receives 2008 Product of the Year Award Presented ...IT Business Net, CA - 12 hours agoFrom a single technician running a help desk to 1000 technicians managing a complex service desk, IT organizations of all sizes trust our award-winning ...Numara® Software Receives 2008 Product of the Year Award Presented ... ... http://news.google.com/news/url?sa=T&ct=us/7-0&fd=R&url=http://productivityapps.itbusinessnet.com/articles/viewarticle.jsp%3Fid%3D620021&cid=1287216960&ei=E_hiSbnIOaDM8ASj7rScBA&usg=AFQjCNHf8j5hgA7c1B-GF7YgFw7wSZNfGQ ePath Learning Adds MindLeaders to its Roster of Content PartnersNewswire Today (press release), UK - 13 hours agoThe Company's e-learning products include over 2200 courses, complete online reference library and online helpdesk, all accessible, 24/7, via the internet. ... http://news.google.com/news/url?sa=T&ct=us/4-0&fd=R&url=http://www.newswiretoday.com/news/44604/&cid=1287404164&ei=E_hiSey7B5nU9QTAofmgBA&usg=AFQjCNHYg9oBKgXF6xuVBTWNXE7_5ABnVw Fujitsu Announces Availability of PalmSecure(TM) LOGONDIRECTOR ...PR Newswire (press release), NY - 16 hours ago... LOGONDIRECTOR Enterprise Edition eliminates the need for users to remember passwords, saving the IT helpdesk a substantial amount of time and money. ... http://news.google.com/news/url?sa=T&ct=us/3-0&fd=R&url=http://sev.prnewswire.com/computer-hardware/20090105/NE5517205012009-1.html&cid=1287230655&ei=E_hiSey7B5nU9QTAofmgBA&usg=AFQjCNFtapq9lDoa5gvKx29bWIPOCUh_bA IT ExaminerTeen arrested after WoW suicide threatIT Examiner, India - 19 hours agoHe told the Blizzard helpdesk that he was suicidal, and the game was the only thing that he had to live for. While Blizzard did not reinstate the account, ...Suicide Threat Fails to Get WoW Account Reinstated Overclockers ClubTeen Arrested ... http://news.google.com/news/url?sa=T&ct=us/2-0&fd=R&url=http://www.itexaminer.com/teen-arrested-after-wow-suicide-threat.aspx&cid=1287030986&ei=EvhiSbjcEY3I9AT3lYicBA&usg=AFQjCNFIXxM6vZW1Oik2KLLbdIoMXdOmOQ Enterprise IT: Ready for a bumpy rideNetworkWorld.com, MA - 30 minutes agoThey're changing service levels to require less immediate help desk responses for calls that aren't business-critical. And some are rolling the dice and ... http://news.google.com/news/url?sa=T&ct=us/6-0&fd=R&url=http://www.networkworld.com/supp/2009/outlook/010509-enterprise-outlook.html&cid=0&ei=mKZhSd3bBozK8ATXuazYAQ&usg=AFQjCNF8P8546x3FK4LhUGzUAyk_tebMEQ DIARY-Japan Jan 5: Parliament starts, Nagakawa speechReuters - 7 hours ago... Metals [MTL/DIARY] Energy [O/DIARY] Sports [SPO/DIARY] Holidays HOLIDAY All Diaries [DIARY] For help with diaries, click HELP for helpdesk contacts. http://news.google.com/news/url?sa=T&ct=us/8-0&fd=R&url=http://www.reuters.com/article/weekAheadG7/idUSJPDIARY20090104&cid=0&ei=k6ZhSZfTFpXM8ATwuoDRBA&usg=AFQjCNFtlnZVrFHWxiDOncbHOwYUrZZW1w Refreshing the DesktopComputerworld, MA - 18 hours agoAnd rather than asking a neighbor for help, he says, they must call the help desk, which can then generate a trouble ticket "so we can track how long it ... http://news.google.com/news/url?sa=T&ct=us/3-0&fd=R&url=http://computerworld.com/action/article.do%3Fcommand%3DviewArticleBasic%26taxonomyName%3Dhardware%26articleId%3D91204%26taxonomyId%3D12%26intsrc%3Dkc_top&cid=0&ei=mKZhSd3bBozK8ATXuazYAQ&usg=AFQjCNElHZ5-_5cXkSyFQ6vI3e4Wlnxlcw